FloorLink.net Privacy Statement:
FloorLink.net has created this privacy statement
("Statement") in order to demonstrate our commitment
to customer privacy. Privacy on the FloorLink.net web site
(the "Site") is of great importance to us. Because
we gather important information from our visitors and
customers, we have established this Statement as a means to
communicate our information gathering and dissemination
practices. We reserve the right to change this Statement and
will provide notification of the change at least thirty (30)
business days prior to the change taking effect.
Collected Information:
We require customers who register to use the services offered
on our Site (collectively, the "Service") to give us
contact information, such as their name, company name,
address, phone number, and e-mail address, and financial
qualification and billing information, such as billing name
and address, credit card number, and the number of users
within the organization that will be using the Service. At the
time you express interest in attaining additional information,
or when you register for the Service, we may also ask for
additional personal information, such as title, department
name, fax number, or additional company information, such as
annual revenues, number of employees, or industry. Customers
can opt out of providing this additional information by not
entering it when asked. Customers can update or remove their
personal information at any time by logging into the Website
and editing their Personal Information within Setup. Customers
can view their updated profile to confirm their edits have
been made.
FloorLink.net uses the information that we collect to set up
the Service for individuals and their organizations. We may
also use the information to contact customers to further
discuss customer interest in our company, the Service that we
provide, and to send information regarding our company or
partners, such as promotions and events. Customers are invited
to receive an email newsletter by providing an email address.
Customer email addresses and any personal customer information
will not be distributed or shared with third parties.
Customers can opt out of being contacted by us, or receiving
such information from us, at any time by sending an email to
support@FloorLink.net. Separately, customers are also asked to
provide an email address when registering for the Service, in
order to receive a username and password. We may also email
information regarding updates to the Service or company, and
will send a Customer Newsletter. Again, email will not be
distributed or shared and customers can opt out of receiving
any communication by emailing support@FloorLink.net at the
time it is distributed, or at the time any customer registers
for the Service.
Except as we explicitly state at the time we request
information, or as provided for in the FloorLink.net Master
Subscription Agreement, we do not disclose to third parties
the information provided. All financial and billing
information that we collect through the Site is used solely to
check the qualifications of prospective customers and to bill
for the Service. This billing information is not used by FloorLink.net
for marketing or promotional purposes. FloorLink.net uses a
third-party intermediary to manage the credit card processing.
This intermediary is solely a link in the distribution chain,
and is not permitted to store, retain, or use the information
provided, except for the sole purpose of credit card
processing. Other third parties, such as content providers,
may provide content on the web Site but they are not permitted
to collect any information nor does FloorLink.net share user
information with these parties.
Customers of the Service will be using the Site to host data
and information ("Data"). FloorLink.net will not
review, share, distribute, print, or reference any such Data
except as provided in the FloorLink.net Master Subscription
Agreement, or as may be required by law. Individual records
may at times be viewed or accessed only for the purpose of
resolving a problem, support issue, or suspected violation of
the Master Subscription Agreement, or as may be required by
law. Of course, customers are responsible for maintaining the
confidentiality and security of their user registration and
password.
FloorLink.net may also collect certain information from
visitors to and customers of the Site, such as Internet
addresses. This information is logged to help diagnose
technical problems, and to administer our Site in order to
constantly improve the quality of the Service. We may also
track and analyze non-identifying and aggregate usage and
volume statistical information from our visitors and customers
and provide such information to third parties.
If a user elects to use our referral service for informing a
friend about our site, we ask them for the friend's name and
email address. FloorLink.net will automatically send the
friend a one-time email inviting them to visit the site. FloorLink.net
does not store this information.
Cookies:
When you interact with the FloorLink.net Website we strive to
make that experience easy and meaningful. When you come to our
Web site, our Web server sends a cookie to your computer.
Cookies are files that Web browsers place on a computer's hard
drive and are used to tell us whether customers and visitors
have visited the Site previously.
Standing alone, cookies do not identify you personally. They
merely recognize your browser. Unless you choose to identify
yourself to FloorLink.net, either by responding to a
promotional offer, opening an account, or registering for a
30-day Test Drive, you remain anonymous to FloorLink.net.
Cookies come in two flavors: session and persistent-based.
Session cookies exist only during an online session. They
disappear from your computer when you close your browser
software or turn off your computer. Persistent cookies remain
on your computer after you've closed your browser or turned
off your computer. They include such information as a unique
identifier for your browser.
FloorLink.net uses session cookies containing encrypted
information to allow the system to uniquely identify you while
you are logged in. This information allows FloorLink.net to
process your online transactions and requests. Session cookies
help us make sure you are who you say you are after you've
logged in and are required in order to use the FloorLink.net
application. FloorLink.net uses persistent cookies, that only FloorLink.net
can read and use, to identify the fact that you are a FloorLink.net
customer or prior FloorLink.net Website visitor (whatever the
case may be). We are especially careful about the security and
confidentiality of the information stored in persistent
cookies. For example, we do not store account numbers or
passwords in persistent cookies. Users who disable their Web
browsers' ability to accept cookies will be able to browse our
Website but will not be able to successfully use our Service.
Third Party Cookies: We may from time to time engage third
parties to track and analyze non-personally identifiable usage
and volume statistical information from visitors to our
website to help us administer our website and improve its
quality. Such third parties may use cookies to help track
visitor behavior. Such cookies will not be used to associate
individual website visitors to any personally identifiable
information. All data collected by such third parties on
behalf of FloorLink.net is used only to provide us with
information on site usage and is not shared with any other
third parties.
Third-Party Sites:
The Site contains links to other web sites. FloorLink.net is
not responsible for the privacy practices or the content of
these other web sites. Customers and visitors will need to
check the policy statement of these others web sites to
understand their policies. Customers and visitors who access a
linked site may be disclosing their private information. It is
the responsibility of the user to keep such information
private and confidential.
Security:
Our Site has security measures in place to help protect
against the loss, misuse, and alteration of the Data under our
control. When our Site is accessed using Netscape Navigator,
or Microsoft Internet Explorer versions 5.5 or higher, Secure
Socket Layer (SSL) technology protects information using both
server authentication and data encryption to help ensure that
Data is safe, secure, and available only to you. FloorLink.net
also implements an advanced security method based on dynamic
data and encoded session identifications, and hosts the Site
in a secure server environment that uses a firewall and other
advanced technology to prevent interference or access from
outside intruders. Finally, FloorLink.net provides unique user
names and passwords that must be entered each time a customer
logs on. These safeguards help prevent unauthorized access,
maintain data accuracy, and ensure the appropriate use of
Data.
Opt-Out Policy:
FloorLink.net offers its visitors and customers a means to
choose how we may use information provided. If, at any time
after registering for information or ordering the Service, you
change your mind about receiving information from us or about
sharing your information with third parties, send us a request
specifying your new choice. Simply send your request to
support@FloorLink.net.
Correcting & Updating Your Information:
If customers need to update or change registration information
they may do so by editing the user or organization record. To
update a User Profile, log on to FloorLink.net and select
Setup to add or update information. To update Organization's
data, log on to FloorLink.net and select Organization Setup.
To update billing information please email support@FloorLink.net
or call 415-901-7010. To discontinue the Service and to have
data returned, email support@FloorLink.net or call
415-901-7010. FloorLink.net will respond to your correction or
update request within at most 30 days from the date of your
request.
Additional Information:
Questions regarding this Statement or the practices of this
Site should be directed to FloorLink.net's Security
Administrator by e-mailing such questions to security@FloorLink.net
or by regular mail addressed to FloorLink.net, inc., Attn:
Security Administrator, The Landmark @ One Market, Suite 300,
San Francisco, CA 94105.
Security Statement
FloorLink.net utilizes some of the most advanced
technology for Internet security available today. When
you access our site using Netscape Navigator 6.0 or
Microsoft Internet Explorer versions 5.5 or higher,
Secure Socket Layer (SSL) technology protects your
information using both server authentication and data
encryption, ensuring that your data is safe, secure, and
available only to registered Users in your organization.
Your data will be completely inaccessible to your
competitors.
FloorLink.net provides each User in your organization
with a unique user name and password that must be
entered each time a User logs on. FloorLink.net issues a
session "cookie" only to record encrypted
authentication information for the duration of a
specific session. The session "cookie" does
not include either the username or password of the user.
FloorLink.net does not use "cookies" to store
other confidential user and session information, but
instead implements more advanced security methods based
on dynamic data and encoded session IDs.
In addition, FloorLink.net is hosted in a secure server
environment that uses a firewall and other advanced
technology to prevent interference or access from
outside intruders.
